Comments on: Tips and Tricks at DiscoverBlackBerry.com

By: Serena

Serena — Fri, 18 Sep 2009 15:10:33 +0000

Hey my bf has a blackberry pearl through bell, and he cant recieve picture messages or send them, he said he trys to download it and he cant, he tried a different way and he said they were asking him for service codes do you have any idea on how to help, i told him to try changing the emulation mode to blackberry instead of IE but i dont think he knew what i was talking about! if you could help that would be great!

By: Evelyn

Evelyn — Sun, 13 Sep 2009 20:35:44 +0000

Dear Kelly,
It’s Evelyn once again. Of course after a certain amount of time having email on Blackberry, you get an email telling you that you aren’t receiving messages because your password is expired and that you need to go update it.
I received one of those once again, but when I went to the website to fix it, it did not work. I will enter my username and password, but I just keep getting told that I entered something wrong. I’ve had my username and password sent to me multiple times and I’m careful to enter them correctly, but it still will not work!
Any tips or advice?

By: Kelly Carter

Kelly Carter — Thu, 28 May 2009 13:05:41 +0000

jay,
I assume you’ve tried a battery pull (remove, wait, replace, wait) to reset your phone to a clean state. If you haven’t that’s essential to try. When you say you cannot send, which do you mean? There is no MMS option in your menus? You try to send but get an error message? You send but the recipient never receives?
Kelly

By: jay ray

jay ray — Thu, 28 May 2009 03:13:16 +0000

i have att service i have the mms service book installed yet still i cannot send mms

By: Kelly Carter

Kelly Carter — Sun, 19 Apr 2009 10:46:43 +0000

Evelyn,
First, I don’t think it has anything to do with the recipient of your SMS being with Alltel. That has to be coincidental. The biggest single problem I’ve had to deal with concerning the Pearl is shortage of memory. The battery pulls you’ve been doing are the most effective (albeit annoying) method of freeing up all available memory. But it doesn’t solve the root cause of the problem. In your place, I’d be trying to determine if the problem is related to memory or “something else.” I’d try everything possible to free up memory and see if that corrects or at least alleviates the problem. I have written articles on the memory problems with the Pearl, so if you haven’t already studied them, that’s a good start. The “something else” I would probably attack by wiping and reloading my OS. That’s a scary thing to do for most people, so you would need to read my articles on wiping and upgrading to see if you’re comfortable trying it. I can do my best to be available to help if you wish to try that. I’m at a VERY busy time in my life and struggling to keep up with reader questions and problems. Emailing me directly is a bit more effective (the “squeaky wheel” trick). Let me know how your proceed and what results you get, please.
Kelly

By: Evelyn

Evelyn — Sat, 18 Apr 2009 18:58:30 +0000

Dear Kelly,
Evelyn here again. I have another problem with messaging on my BlackBerry Pearl. Everytime I send a SMS message to someone whose phone is not supported by Alltel, my phone freezes up for approximately six minutes. When it’s frozen, I can’t do anything on it and it doesn’t respond to the back button, the end button, etc. Do you know of anything I can do to get this to stop? I have already resent my service books and done a couple of battery pulls when the freezing gets bad enough. Any help is much appreciated.

By: Kelly Carter

Kelly Carter — Wed, 08 Apr 2009 00:54:56 +0000

Nathan,
Thanks for that info. I have never needed to do that, so I wasn’t aware it was possible. Very cool!
Kelly

By: Nathan

Nathan — Tue, 07 Apr 2009 12:45:20 +0000

To send out a mass text, begin just like you were sending it to one person (Select the contact, press the menue button, select SMS Text, and type the text). After typing the text, select the menu button and select “Add Recipient.” You can continue this process to add other contacts, but the number is limited to ten recipients.

By: Kelly Carter

Kelly Carter — Thu, 12 Mar 2009 21:12:33 +0000

jim,
It can’t be done without special software (of which I’m not well-informed) or extra effort–it’s not a normal part of SMS/text to send to multiple recipients (as can be done with email). I’ve read that there’s a complicated way to achieve what you’re trying to do, but I haven’t tried it because for me it’s not worth the effort. Briefly, it involves entering your recipient’s phone numbers as an email address to their carrier (which you must know in advance), such as 4045551212@verizon.net, and adding all those recipients to a group, then sending the text message to the group. I can’t vouch that it works since I haven’t tried it, but if it’s worth the extra effort for you to experiment, I’ll help further if I can.
Kelly

By: jim

jim — Thu, 12 Mar 2009 13:56:31 +0000

in other words, how can i send out a mass text on my curve 8330