Install OS 4.5 on BlackBerry Pearl or Curve, Part 1



While attempting to download and install BlackBerry Operating System (OS) version 4.5 on my Verizon Wireless BlackBerry Pearl and Curve, I encountered a problem (“Error ErrorReadingSetupIniFilereading setup initialization file”) but found a way to overcome it. Google revealed to me I wasn’t alone, so I decided to do a lengthy Part 1 in this series to help anyone else who might experience the problem. Any reader who is a “newBBie” at downloading an OS might want to see how it’s done. It’s a fairly quick read with lots of screenshots.

Installing the OS on Your Computer

For Verizon Wireless BlackBerry owners, the download site is found at http://vzw.smithmicro.com/blackberry/. If you’re not sure where to download from, start here: http://na.blackberry.com/eng/support/downloads/download_sites.jsp.

Your first choice–Personal versus Corporate–depends on whether you are a regular owner or a corporate owner whose company uses a BlackBerry Enterprise Server (BES). My choice was Personal.

01

I actually went through this whole process twice: once for my Pearl 8130, and again for my Curve 8330. I’ll show only screenshots for the Pearl; the Curve screens were virtually identical. For an OS download, you select the BlackBerry Device Software, not the VZAccess Manager Software.

02

I prefer to Save instead of Running the download, so I chose to Save.

03

The download’s file name is ridiculously long. Note the phone model number and the OS version number is embedded in this name.

04

The download can take a while based on your Internet connection’s speed. Note that the download for the Pearl is expected to be 72.9 MB.

05

A Problem Occurs

OK, here is where the problem occurred. After the download was completed, I attempted to run the downloaded file to install the OS on my computer (before attempting to install it on the phone–that’s how it’s done). I got the error message below.

Here’s the confusing part: I repeated the download on different computers, running different versions of Windows (WinXP and Vista), and used different Internet connections. Still, I kept getting the same error message. I was about to conclude that the file on the Verizon web site was simply corrupted.

By the way, I did not have this problem at all with the Curve download, only the Pearl download.

06

I thought to check the properties of the downloaded file, and lo-and-behold, it appeared to be too small–only 62.0 MB. And it was too small, and the same size, every time I downloaded it. Again, that led me to believe the original file on the Verizon web site was bad. How else to explain this?

8130 download BAD

Problem Resolved

Being stubborn, I didn’t want to accept that I couldn’t get a good download for my Pearl. So, I got this idea: try a different browser to do the download. I had been using Internet Explorer 7.0 (the one thing that did not change in all my downloads). I decided to try FireFox 3.1. Guess what? It solved my problem. See below that my download now matched the 72.9 MB size that it was expected to be.

I don’t have a good explanation for either the problem or the solution. I have used the “try another browser” trick on countless problems, often with success. BTW–I recommend every computer have a minimum of 2 browsers installed: IE and FireFox. Better to have more: I also have Opera, and  am really enjoying using Google Chrome Beta (very promising but definitely not ready for prime time).

8130 download GOOD

Now, when I ran the download file, the installation process went smoothly, as the next few screenshots reveal.

8130 good install 01

 

8130 good install 02

 

8130 good install 03

 

8130 good install 04

 

8130 good install 05 

 

8130 good install 06

 

8130 good install 07

In case you’re curious where the installation files go on your computer, it goes here:

WinXP: C:\Program Files\Common Files\Research In Motion\Shared\Loader Files\

Vista: C:\Program Files (x86)\Common Files\Research In Motion\Shared\Loader Files\

Vista-64: C:\Program Files (x86)\Common Files\Research In Motion\Shared\Loader Files\

8130 good install 08

Conclusion

What I thought would be a simple start to my OS upgrade turned ugly (for the Pearl download). But Part 2 of this series shows and explains the installation of the OS on the phone.

~~~

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About the author

This entry was contributed by Kelly Carter
84 entries have been written by this author.

8 comments on this post

Tristin says:
Dec 16, 2008 - 07:12:51

I updated my Curve to this version and I had a few problems.

It wiped out my whole bb to a blank white screen. I then had to fix this

Now I am missing my Tasks and Notes. I cannot live without these apps! Do you have any ideas on how to get these back? Or get a better version and a better version of the calender? Thanks!

Dec 16, 2008 - 11:12:03

Tristin,
You may be too gun-shy to try reloading the OS again.

Do Options > Advanced Options > Applications and see if those apps are truly missing.

Connect to Desktop Manager and run the Application Loader. See if you have an option to reinstall those apps.

If those suggestions don’t lead anywhere, I’m afraid you may need to reload the OS. Sorry.

Kelly

Husky says:
May 6, 2009 - 02:05:32

Thanks so much!
Hadn’t thought browser could be the problem.
First, I used Chrome, then IE.
Now everything is running smooth.

May 6, 2009 - 03:05:14

De nada, Husky.

Mario says:
Aug 10, 2009 - 12:08:48

ok i tried to install os upgrade to my curve 8330, but at the middle of install says intstalattion error… :S what can i do to properlly install upgrade?

Aug 10, 2009 - 09:08:44

Mario,
You will need to try again. Possibly your phone failed because the battery was getting low and the USB interface malfunctioned. Try again after your phone has been fully charged. Let me know how it works out.
Kelly

Mario says:
Aug 10, 2009 - 10:08:43

Hey,,, i tried again and failed, and then what i did was a downgrade of software then the upgrade, then i restore my backup and it work perfectly :)

Aug 11, 2009 - 05:08:26

Mario,
I can’t explain why that worked, but persistence pays off, doesn’t it? Great job! Thanks for returning to share the good news.
Kelly

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