Comments on: BlackBerry Curve 8900 Coming to Rogers

By: Ed in Florida

Ed in Florida — Thu, 30 Jul 2009 19:55:47 +0000

Kelly – I am having the problem other users have described: after switching from a BB Curve to the BB Bold the ‘Edit My Info’ function of the BB Messenger on the Bold doesn’t work. I have tried resetting the phone (soft and hard), reinstalling the messenger software, updating the OS and nothing works. I have read in other forums that there is a bug that will ‘freeze’ the information if the data in the ‘Edit my Info’ is too long. But no one seems capable of providing an answer. I have spoken with RIM and AT&T and still nothing. Help!!

By: Kelly Carter

Kelly Carter — Wed, 18 Mar 2009 14:14:20 +0000

Karen,
You can combine those message types under the one Messages app/icon. The setting to combine them should be found under Messages > (press Menu key) > Options > General Options.
Kelly

By: Karen

Karen — Wed, 18 Mar 2009 11:41:40 +0000

Does anyone know if it’s possible to combine the “mail” and “SMS and MMS” applications into one? I just upgraded from an older BB and this is different. I prefer them together.

By: Kelly Carter

Kelly Carter — Thu, 05 Mar 2009 02:47:33 +0000

Jenny,
You should be able to do “Edit My Info” and change your nickname. If it won’t let you, try resetting the phone by removing the battery, waiting, replacing it, waiting…and trying again. Let me know if that works or not.
Kelly

By: Jenny

Jenny — Wed, 04 Mar 2009 20:18:47 +0000

i cant edit my info in my blackberry 8900 messenger, i had a curve 8320 and since i made the change to 8900 my nickname stayed the same, and i would like to change it, but in the 8900 i cant, it wont let me. Help

By: Kelly Carter

Kelly Carter — Wed, 25 Feb 2009 02:26:44 +0000

JMFV,
Try logging in to your AT&T BlackBerry Internet Service and have your Service Books sent. See if that gains you some functionality. Please let me know.
Kelly

By: JMFV

JMFV — Wed, 25 Feb 2009 00:51:04 +0000

Hello,

I purchased a blackberry 8900 for T-Mobile and bought and unlock code to use it with AT&T. The voice is working, meaning I can make and receive calls. The problem is that I cannot use the internet. AT&T claims that even if the internet works, I won’t be able to use the PIN feature to use the Blackberry Messenger?

Thanks in advance for your help!

By: Kelly Carter

Kelly Carter — Fri, 13 Feb 2009 17:37:33 +0000

S.Star,
Was it working before and then stopped working? Try a “battery pull”: remove the battery, wait 10 seconds, replace the battery, and wait for it to recover. Try Messenger again. Let me know if that helps or not.
Kelly

By: S.Star

S.Star — Fri, 13 Feb 2009 17:15:58 +0000

my blackberry messenge isnt same to be working good i cant edit my name i try everything and nothing. can you please let me know what i need to do?

By: Kelly Carter

Kelly Carter — Thu, 29 Jan 2009 17:43:49 +0000

Jason,
I don’t have a lot to go on. I’m not sure what was working before things went wrong. For starters, reset your phone using a battery pull. Try getting your service books sent again (see if my article here helps: http://newbbie.com/2008/10/11/my-blackberry-cant-send-or-receive-email/). Let me know what happens. Maybe we can come up with more things to try.
Kelly